Cisco IP Contact Center Express Specialist (CPCC)
This vendor-specific certification is offered by:
Cisco Systems
San Jose,
CA,
USA
Phone: 800-553-6387
Email: ciscotraining@cisco.com
Skill Level:
Basic
Status:
Active
Certification Summary:
For individuals who plan, design, implement, and operate the Cisco Unified Contact Center Express (Formerly the Cisco IPCC Express Edition).
Initial requirements:
You must pass the Unified Communications Contact Center Express Implementation exam ($150). The exam has a 75 minute time limit and consists of 55-65 questions. Training is available but not required.
Continuing requirements:
Certification is valid for two years. To recertify, take and pass the current version of the required exam(s) or pass a current CCIE or CCDE written exam.
Low Cost:
$150
High Cost:
$0
Online resources:
A broad selection of Cisco training packages is available from our partner, CBT Nuggets, ranging from basic CCNA training all they way up to advanced CCIE and CCSP materials.
Offline resources:
Not Available
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