Customer Support Specialist (CSS)
This certification is offered by:
Help Desk Institute
Colorado Springs,
CO,
USA
Phone: 800-248-5667
Email: hdi-certification@thinkservice.com
Skill Level:
Basic
Status:
Active
Certification Summary:
For individuals who are front-line staff in the contact center environment that are dedicated to providing outstanding levels of customer service and support.
Initial requirements:
You must pass the CSS exam ($99). Associated training is available, though not required. Passing score is 79%. The exam lasts 75 minutes.
Continuing requirements:
Not Available
Low Cost:
$99
High Cost:
Not Available
Perks:
 logo |
 lapel pin |
beta participation |
product discounts |
| certificate |
referral service |
private forum |
training discounts |
| plaque |
directory listing |
priority support |
|
Other Perks:
Not Available
Online resources:
Not Available
Offline resources:
Not Available
All certifications from Help Desk Institute
