HDI Support Center Manager (SCM)
Books
This vendor-neutral certification is offered by:
Help Desk Institute
Colorado Springs,
CO,
USA
Phone: 800-248-5667
Email: hdi-certification@thinkservice.com
Skill Level:
Intermediate
Status:
Active
Certification Summary:
For individuals who focus on best practice standards and the skills necessary to successfully manage the strategic and tactical components of a support organization.
Initial requirements:
You must pass the SCM exam ($275). The exam consits of 65 multiple choice questions and is 75 minutes long. A passing score of 80% is required unless otherwise stated. Training is available but not required.
Continuing requirements:
None.
Low Cost:
$275
High Cost:
$0
Perks:
 logo |
 lapel pin |
beta participation |
product discounts |
| certificate |
referral service |
private forum |
training discounts |
| plaque |
directory listing |
priority support |
|
Other Perks:
Not Available
Online resources:
http://www.thinkhdi.com/certification/scm.aspx
Offline resources:
Not Available
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