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HDI Support Center Manager (SCM)

Books      

This vendor-neutral certification is offered by:
Help Desk Institute
Colorado Springs, CO, USA
Phone: 800-248-5667
Email: hdi-certification@thinkservice.com

Skill Level: Intermediate                            Status: Active

Certification Summary:
For individuals who focus on best practice standards and the skills necessary to successfully manage the strategic and tactical components of a support organization.

Get Certified

Initial requirements:
You must pass the SCM exam ($275). The exam consits of 65 multiple choice questions and is 75 minutes long. A passing score of 80% is required unless otherwise stated. Training is available but not required.

Continuing requirements:
None.

Low Cost: $275   High Cost: $0

Perks:
logo lapel pin beta participation product discounts
certificate referral service private forum training discounts
plaque directory listing priority support

Other Perks:
Not Available

Online resources:
http://www.thinkhdi.com/certification/scm.aspx

Offline resources:
Not Available

All certifications from Help Desk Institute

Vendor's page for this certification






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