Support Center Team Lead (SCTL)
This vendor-neutral certification is offered by:
Help Desk Institute
Colorado Springs,
CO,
USA
Phone: 800-248-5667
Email: hdi-certification@thinkservice.com
Skill Level:
Intermediate
Status:
Active
Certification Summary:
For individuals who are test creators, curriculum developers, test takers, and test administrators of Help Desks.
Initial requirements:
You must pass the SCTL exam ($135). Topics covered include leadership, policy and strategy, people management, resources, and process and procedure.
Continuing requirements:
None.
Low Cost:
$135
High Cost:
Not Available
Perks:
 logo |
 lapel pin |
beta participation |
product discounts |
| certificate |
referral service |
private forum |
training discounts |
| plaque |
directory listing |
priority support |
|
Other Perks:
Not Available
Online resources:
Not Available
Offline resources:
Not Available
All certifications from Help Desk Institute
